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Investigative Interviewing

Course

Investigative Interviewing - Tuesday 16 July 2024

Self-paced

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Full course description

Welcome to Investigative Interviewing

Course Overview

This is for those in NHS Trusts in England only. This practical course offers an overview of the principles that underpin a professional safety investigation interview with either a member of staff, a patient or a family. The course aligns to the PSIRF guidance on a systems approach to interviews. The course includes:
 
  • Planning and preparing for an interview
  • Using a structured hierarchy of questions to facilitate comprehensive, accurate information
  • Asking system-focused questions
  • Closing an interview

Learning Objectives

  • Understand and describe the working elements of a standardised and tested approach to investigative interviewing
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  • Understand how to apply the model to plan, conduct and evaluate your investigative interviews
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  • Conduct more ethical and professional interviews
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  • Reach stronger defensible investigation conclusions
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  • Increase your own and others confidence in your ability to investigate complex matters
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How will I learn

  • The course takes place as a 3.5 hour live virtual workshop includes interactive activities and discussions, it will take place on Tuesday 16 July at 0930 via Teams. On completion of the course and surveys you will receive a certificate of attendance, and as this course is CPD accredited you are awarded 3 CPD points.
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